Telephone recording system functions

The telephone recording system is simple to install, mature and stable, with perfect functions and minimal maintenance. It can be widely used in commercial telephone, power dispatching, hotline service, key post telephone, telephone service, etc.financial securities, hotels, government schools, hospitals, public security alarm, aviation, railway, transportation scheduling recording and production scheduling recording of various industries. It can work on multiple channels of electricity at the same time.voice recording, real-time monitoring and inquiry.

With the rapid development of modern communication technology, telephone has become a part of people's life and work. The advantages and convenience of using telephone recording system have been recognized by many enterprises however, it has become an indispensable part of some enterprises.



Telephone recording system functions:

1. Missed calls: when there is a new missed call, the system will automatically record the number of the call. This function can only be realized if the telephone line has a caller ID.

2. Automatic cycle recording: up to 4 disks can be set to automatically cycle recording. When the hard disk space of the system is full, the system will automatically clear the first recorded file to ensure that the system is always running normally it has been running continuously for three years.

3. Real time monitoring of the content of each channel.

4. A variety of recording start-up modes: the recording start-up mode is flexible, with a variety of start-up modes of pressure control, key control and voice control, which can be recorded within a certain period of time or 24 hours the recording start time can be set flexibly.

5. Direction identification: automatically identify the "dial out" or "dial in" direction of the phone, automatically detect the incoming call mode, and record all outgoing phone numbers and caller ID numbers (display them if necessary)to display the calling number, the external line must have the function of calling number display.

6. Telephone management: powerful telephone management function, which can list, print and summarize all incoming and outgoing calls.

7. Business management: customer information can be added. After the customer information is added to the customer database, the customer details window will pop up when the customer calls. Here, you can clearly see the customer's address, telephone number, transaction records, etc. Let you in the first time access to the caller's details, know yourself and know each other, occupy the initiative of the business in order to win customers, seize the market and improve enterprise efficiency, the system can become a good helper for your business office.

8. Network listening: after installing the telephone recording system on a computer, you can listen to the recording on other computers in the LAN.

9. User management: the system has multi-level user management function, users with different permissions can only operate their corresponding functions. Safe and reliable, hierarchical password authority management, call record protection the density is strong.

10. Recording retrieval: realize the fast retrieval of complex call records. According to the channel number, call date, time, the number of the main and called to retrieve the recording.

11. Operation log: the system has a complete operation log function, which can record all operations on the system