Best Hospitality Phone Systems

  Hospitality businesses,like hotels and motels,require phone systems that offer integration with their business applications and improve customer experiences.In busy hotel environments a communications system needs to integrate with hospitality applications so that staff can focus on being productive and managing guest experiences.From small economy hotels to large resorts,guests often rate experiences such as ease of interaction with staff and communication as a top factor.Good communication is essential for a successful hotel with the phone system and hospitality apps laying the foundation for that success.By streamlining services and optimizing staff productivity hotels can improve services and maximize guest experience.

  BENEFITS FOR GUESTS

  Excellent service–Today’s customer expects quick and reliable service.

  Ensure speedy and easy check-in and check-out processes.

  Room phones–A wide range of easy-to-deploy handsets tailored to customers’needs.

  Dependable wake-up service–With pre-set minimum volume,guests will never miss a wake-up call again.Our integrated system informs staff about any unanswered wake-up calls.

  Protection of personal data–During check-out,private guest data like call lists and voice messages on the voice mailbox are automatically erased.No new guest can get access to the data of a previous guest.

  BENEFITS FOR MANAGEMENT

  Comprehensive–All functions,applications and components are seamlessly integrated from a single source.Less hassle means less worry.

  Cost-effective–Simple to integrate into your existing infrastructure.Don’t eat the cost of a complete infrastructure overhaul.

  Flexible–Easily adapt the package to your existing processes and needs.This includes management,reception,cleaning,maintenance,cost control and billing of network services.

  Integrated applications–Mitel’s hospitality features make smart use of web technology.By using a browser-based interface.

  BENEFITS FOR STAFF

  Efficiency and productivity–Support staff from check-in to check-out.Speed up work processes by optimizing common staff functions to raise productivity and morale.

  Always informed–Keep everyone in the loop.Help room personnel,reception and hotel management stay up-to-date with each other constantly and consistently.

  User-friendly–Save processing time,especially with frequently changing,multilingual staff.A single,short training session is all it takes to use the hotel functions competently and professionally.

  The right equipment–Choose from a wide range of phones for reception,back office,cleaning and maintenance teams.Give your employees the tools to get the job done right.

  Advanced and specialized communication solution not only facilitates hotel operations but also ensures high-quality guest experience and nourishes guest loyalty.Integrating IP communications is an indispensable aspect.With the IP communications system,guests can enjoy voice and video communications at a low expense while hotel staff collaboration is also enhanced.

  The full scope of the hospitality solution includes powerful OM-Series VoIP PBX,ATA FXS Gateway as the bridge between VoIP and hotel analog phones,open API for PMS integration,and a wide range of compatible hotel phones for the front desk,rooms,and back office.